For app update instructions, on mobile phones, press the 3 line menu bar and go to the app update instructions walk through video page. If you are on a laptop/desktop the menu is located at the bottom of the page

App Update Instructions Walk Through VIdeos

Tivimate Update Video Walk Through Instructions 

If your app icon on your device looks like one of these pictures, follow the video link below the pictures

https://drive.google.com/file/d/1-MsTGAFUCR7mqGwnvbzoqpply3nskx0m/view?usp=sharing

Sparkle TV Update Video Walk Through Instructions
If your app icon on your device looks like the picture below, follow the video link below this picture

https://drive.google.com/file/d/1w4FKviK4MP4gDPdB8-B-pfl_jvTGEmrr/view?usp=sharing


Supreme TV FCD Update Video Walk Through Instructions

If your app icon on your device looks like the picture below, it may have updated on its own and working now. Try it out first. If it is still not working, follow the video link below this picture

https://drive.google.com/file/d/1y-RRrNXOfHcOwq9iIc5Rgd9D_5zDGF6z/view?usp=sharing

If your device app icon doesn't look like either of these, it may be an app that updated on it's on and is back working. If you have an app that is not working and not listed here, go to this link and follow the instructions to download the tivimate or smarters v4 app.